privacy policy & sms communications

Elkins Speedway respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, requesting information, or using our services.

This Privacy Policy explains how we collect, use, protect, and share personal information, including information collected through our website, telephone communications, online forms, and SMS/text messaging services.

By using our website or voluntarily providing personal information, you acknowledge the practices described in this Privacy Policy. Consent to receive SMS messages is obtained separately where required.

Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, telephone number, mobile phone number, email address, mailing address, and business information.
• Service Information: Inquiries, service requests, estimates, appointment details, and information necessary to provide requested services.
• Communication Information: Information submitted through contact forms, emails, telephone calls, and SMS/text messages.
• Website Information: IP address, browser type, device information, website usage statistics, cookies, and similar technical information.
• SMS Consent Information: Records of when and how you consented to receive text messages, including applicable opt-in and opt-out records.

We collect information directly from you when you submit website forms, contact us, request services, or voluntarily subscribe to SMS communications. Certain technical information may be collected automatically when you visit our website.

How We Use Personal Information

We may use personal information for the following business purposes:

• Responding to questions, inquiries, and service requests.
• Preparing estimates, proposals, and service information.
• Scheduling and confirming appointments.
• Providing customer support and service-related updates.
• Communicating about requested products or services.
• Sending SMS notifications when appropriate consent has been obtained.
• Maintaining business records and improving website functionality.
• Protecting against fraud, unauthorized activity, and security threats.
• Complying with applicable legal and regulatory obligations.

We use personal information only for legitimate business purposes, with consent when required by law.

SMS/Text Messaging Privacy and Consent

When you voluntarily provide your mobile telephone number and consent to receive SMS messages from [Company Legal Name], we may send text messages related to:

• Customer service communications.
• Appointment scheduling and reminders.
• Estimate and proposal follow-ups.
• Service confirmations and updates.
• Responses to customer inquiries.
• Other communications consistent with your specific SMS consent.

Marketing or promotional text messages will only be sent when appropriate consent has been obtained.

SMS consent is voluntary and is not a condition of purchasing products or services.

Message frequency may vary based on your interactions with our company and the services requested.

Message and data rates may apply.

SMS Opt-Out and Assistance

You may withdraw your consent to receive SMS communications at any time.

• Reply STOP to any text message to opt out of future messages.
• Reply HELP for assistance.
• You may also contact us directly to request removal from our SMS messaging list.

Following an opt-out request, you may receive a final confirmation message. We will not send additional messages under that SMS program unless you subsequently provide renewed consent or another legally permitted basis applies.

SMS Consent and Third-Party Sharing

SMS consent is not shared with third parties or affiliates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared, sold, rented, transferred, or disclosed to any third parties or affiliates for their marketing or promotional purposes.

We do not sell SMS subscriber lists, mobile telephone numbers, or text messaging consent information.

We may use contracted messaging technology providers solely to facilitate communications on our behalf, subject to appropriate confidentiality and data protection obligations. These providers are not authorized to use your information for their independent marketing or promotional activities.

How Personal Information Is Shared

We do not sell personal information.

We may disclose limited personal information under the following circumstances:

Service Providers: With authorized vendors who assist with website hosting, communication services, scheduling, customer relationship management, and other necessary business operations.

Legal Requirements: When disclosure is necessary to comply with applicable laws, regulations, legal processes, or lawful government requests.

Business Protection: When reasonably necessary to protect our company, customers, property, rights, or security.

Any sharing of personal information is limited to legitimate business needs and applicable legal requirements.

The categories of information shared under this section exclude SMS opt-in data and consent for third-party or affiliate marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we take reasonable precautions, no method of transmitting or storing electronic information can be guaranteed completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, and comply with legal obligations.

SMS consent and opt-out records may be retained as reasonably necessary to demonstrate compliance with applicable messaging requirements and honor communication preferences.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze visitor activity, and understand how visitors interact with our website.

You may adjust your browser settings to limit or disable cookies. Certain website functions may not operate correctly if cookies are disabled.

Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

• Request information regarding the personal data we maintain about you.
• Request corrections to inaccurate personal information.
• Request deletion of eligible personal information.
• Withdraw consent for optional communications.
• Opt out of SMS/text messaging at any time.

To submit a privacy-related request, please contact us using the information provided below. Certain information may be retained when required or permitted by law.

Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy policies, content, or security practices of websites that we do not control.

We encourage visitors to review the privacy policies of external websites before providing personal information.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised effective date.

Continued use of our website after changes are published is subject to the updated policy, to the extent permitted by applicable law. Material changes to SMS consent practices will not replace any consent required by law.

Contact Information

If you have questions regarding this Privacy Policy, our data practices, or SMS communications, please contact:

Elkins Speedway

info@elkinsspeedway.com

Last Updated: October 10, 2026